Refund policy
Return Policy
We offer a 5-day return policy for eligible products. Customers may request a return within 5 days of receiving their order.
Return Conditions
- The item must be unused, undamaged, and in its original packaging.
- Proof of purchase or order number is required.
- Returns requested after 5 days of delivery will not be accepted.
Non-Returnable Items
Certain items may not be eligible for return, including:
- Personal use products
- Opened or used items
- Discounted or clearance products
Refund Policy
Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund.
- Approved refunds will be processed within 3 business days.
- Refunds will be issued through the original payment method or agreed alternative method.
- Shipping charges are non-refundable unless the item received was damaged or incorrect.
For any questions, please contact our customer support team.